Frequently Asked Questions

I have never taken an online course, how does it work?

Taking our online courses is a simple and enjoyable process. If you have experience using a web browser to access websites on the Internet, you will have no problem taking our courses online!


How do I register for a course?

To register for a course, navigate to Seminar Descriptions and click on “Enroll Now” for the course that you choose. Review the items that you are planning on purchasing and click on “Go to Payments”. You will be prompted to fill out a form. Once you have finished, click on “Continue”. Review your information and click “Continue”. You will then be prompted to enter your payment information. Once you have verified this information, click “Order Now”. You will then see a “Thank You” message. Shortly after this event, you will receive two emails. One email will be an invoice of your purchase. Another email will provide you with the name, password and process to log into the course. If you do not receive your username or password within one hour, please check your junk/spam folder. The address it will be arriving from will be help@greatseminarsonline.com.


Can you explain to me how educational contact hours work?

A certificate of attendance for contact hours of educational activity (e.g., 5 contact hours, 5 CEUs or 0.5 CEUs depending how your Practice Act determines CEUs in your state) will be awarded to registrants upon completion of a course. You are responsible to make sure that the course you wish to take is approved by your state CEU authority. Check our STATE CEU APPROVALS page for information about approvals in your state. If you have questions or the course you wish to take is not approved in your state, please feel free to contact us at ceus@greatseminarsonline.com to discuss your options.


Your tuition is tax deductible. All expenses of Continuing Education (including registration fees, travel, meals, and lodging) taken to maintain or improve professional skills are tax deductible according to Treasury Regulation 1.162-5 Couglin vs. Commissioner, 203 F2d 307.


Do I need to sign on, or be on the computer at a certain time?

No! You can take our seminars on your own schedule, day or night – with no specific starting times. This is one of the great advantages of online learning.


What kind of computer do I need to take the courses? Do I need special software?

Any modern computer should be able to access our seminars; both Macs and PC’s are supported. You will not need any special software, other than an up-to-date web browser and an up-to-date version of Flash Player.


What kind of Internet connection do I need?

You will need a hi-speed connection to access our online seminars. If your internet speed is too slow, some of the videos may be difficult to play all of the way through. Most residential internet connections (cable or ASDL) will be fine. If you currently use dial-up, you will need to access the course from another location.


What do I do if I have problems completing a seminar?

Great Seminars Online employs a help system that will assist you throughout your coursework. If you experience technical problems, you may email us at help@greatseminarsonline.com Please describe the technical problem in as much detail as possible, This will enable us to help you more quickly.


What kind of proof will I have that I have taken your seminar?

You will be issued a certificate upon completing the course that will detail your participation in the seminar.


Once I have completed the entire course, will I be able to return to review parts of the course or does it not allow me to re-enter?

You have unlimited access for 365 days. You may stop and start and rewind as often as you wish. That’s one of the advantages of online education.


What is required to complete the course and receive my course certificate?

A passing score of 80% or higher is required on the final exam before you may download the course completion certificate. You may take the final exam more than once to attain that score.  To receive a course completion certificate, you must complete the entire course, including the pretest, post-test, videos, and course evaluation.


What is your refund policy?

Enrolling in a Great Seminars Online course allows you full access to the course content for 365 days. Refunds are not provided. If you need courses that are approved for CEUs in your state, be sure to review our STATE CEU APPROVALS page.


Can I use more than one discount when purchasing a course?

You may only use one coupon at a time when making a purchase.


What kind of courses will you be adding in the future?

We are interested in serving the wide range of needs in the physical and occupational therapy communities, and we are constantly developing more courses. Please join our email list (bottom left side of the page) to receive updates about new courses and special promotions. We send email notices about once a month and we NEVER share your contact information.


I’m interested in partnering with you to offer a course that I’m developing or would like to develop. How should I contact you?

You can contact us at: info@greatseminarsonline.com




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Email us at help@greatseminarsonline.com
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